Frequently Asked Questions
Reservations and Payments
How can I book a tour or service?
You can book directly on our website or contact us through the contact form. We also offer personalized attention via WhatsApp.
Can I cancel or modify my reservation?
Cancellations or modifications depend on the policy of each service.
About Tours and Trips
Do the tours include guides in different languages?
Yes, we have guides in several languages.
Do customized trips include accommodation and transportation?
Yes, we design tailor-made itineraries that can include accommodation, transfers and activities according to your needs.
Are the tours suitable for all ages?
We offer options for all types of travelers. Some tours may have age restrictions, but we have alternatives for families, couples and groups of friends.
Accommodation and Transportation
What type of accommodations do you offer?
We work with quality-assured hotels, resorts and boutique accommodations to ensure a comfortable and safe stay.
Can I choose the type of transportation on my trip?
Yes, we offer different options, from private transfers to car rental or internal flights, to suit your needs.
Customer Service
How can I contact you if I have a question or problem?
You can contact us through the form on our website or via WhatsApp.